Refund policy
Refund & Return Policy
At Show Up Anyway, every item is made to order. Because of this, we do not accept returns or exchanges for sizing issues, change of mind, or buyer's remorse. Please review our size guides carefully before placing your order.
Defective, Damaged, or Incorrect Items — If your order arrives defective, damaged, or incorrect, we've got you. Contact us within 7 days of delivery at team@showupanyway.shop with:
- Your order number
- A clear photo of the issue
We'll make it right with a free replacement or a full refund — your choice.
Damaged in Transit — If your package arrives visibly damaged, photograph the packaging before opening fully and include that in your message to us.
Lost or Stolen Packages — We are not responsible for packages marked as delivered by the carrier. If your package is lost in transit, contact us and we'll work with the carrier to resolve the issue.
Order Cancellations — Orders can be cancelled within 24 hours of purchase. After that, production has begun and cancellations are no longer possible.
Refund Processing — Approved refunds are issued to the original payment method within 5–10 business days, depending on your card issuer.
Returns to Our Address — We do not require items to be returned. If you choose to send an item back without prior approval, we cannot guarantee a refund.
Contact — For any issues, reach us at team@showupanyway.shop